Alternative Dispute Resolution / Conflict Management
Resource Guide

INTERNET SITES

BIBLIOGRAPHIES

Bibliography of Organizational Conflict Management
http://www.mediationworks.com/dmi/rsch/bibcr.htm

Conflict Research Consortium: Core Literature Abstracts
http://www.colorado.edu/conflict/abstract.htm

Conflict Resolution Programs in Schools
http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Dispute Avoidance and Resolution Techniques ADR Bibliography
http://www.adr.af.mil/general/bib_avoid.htm

The Free Management Library
http://www.mapnp.org/

Office of Personnel Management: Alternative Dispute Resolution Resource Guide
http://www.opm.gov/er/adrguide/toc.htm

Readings in Dispute Resolution: A Selected Bibliography
http://www.peacemakers.ca/bibliography/bibintro99.html

GUIDELINES

A Due Process Protocol for Mediation and Arbitration of Statutory Disputes arising out of the Employment Relationship
http://www.ilr.cornell.edu/alliance

Mediation Opens Door to Amicable Dispute Resolution
http://www.ldonline.org/ld_indepth/legal_legislative/mediation.html

JOURNALS AND NEWLETTERS

ADRon-line Monthly
http://www.ombuds.org/center/adronline.html

Arbitration International Journal
http://www.wkap.nl/jrnltoc.htm/0957-0411

Cardozo On-line Journal of Conflict Resolution (COJCR)
http://www.cardozo.yu.edu/cojcr/index.html

Center for Peacemaking and Conflict Studies (PACS) Bookshop
http://www.fresno.edu/pacs/bookshop.shtml

Collective Bargaining Network ListServ
http://www.lera.uiuc.edu

Conflict Management E-Newsletter
http://www.mediate.com/johnford

Conflict Management in Higher Education Report
http://www.campus-adr.org/CMHER/Newsletter.html

Conflict Resolution Newsletter by Mediate.Com
http://www.mediate.com

CRInfo Newsletter
http://www.crinfo.org

Dispute Resolution Journal
http://www.adr.org

Harvard Negotiation Law Review
http://www.pon.harvard.edu

Human Resources Network ListServ
http://www.uiuc.edu

Institute for Environmental Negotiation, University of Virginia
http://www.virginia.edu/~envneg/mediator.html

Negotiation Journal, Harvard Program on Negotiation
http://www.pon.harvard.edu/publ/negojnl/index.html

Ohio State Journal on Dispute Resolution
http://moritzlaw.osu.edu/dr/

On-line Dispute Resolution News
http://www.odrnews.com/

On-line Journal of Peace and Conflict Resolution
http://www.trinstitute.org/ojpcr/

Peace and Conflict Studies
http://www.gmu.edu/academic/pcs/

Perspectives on Work
http://www.press.uillinois.edu/journals/pow.html

Resolutionary Newsletter
http://lists.webvalence.com/sites/theresolutionary/

ONLINE DISPUTE RESOLUTION

ADRon-line Monthly
http://www.ombuds.org/center/adronline.html

CyberSettle
http://www.cybersettle.com/

Resolution Forum, Inc.
http://www.resolutionforum.org

SettlementOn-line (blind bidding process)
http://www.settlementonline.com/

SettleOn-line (blind bidding process)
http://www.settleonline.com/

ONLINE DOCUMENTS

Best Practices of Private Sector Employers
http://www.eeoc.gov/abouteeoc/task_reports/best_practice.html

Communication Skills Test
http://www.queendom.com/tests/relationships/communication_skills_r_access.html

Conflict Research Consortium Working Papers
http://www.colorado.edu/conflict/workpap.htm

Conflict Resolution Programs in Schools
http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Consumer Guide to Selecting a Mediator
http://www.ajc.state.ak.us/Reports/mediatorframe.htm

Devising a Government Complaint System: Guide to Good Practice
http://www.state.ak.us/local/akpages/LEGISLATURE/ombud/complsys.htm

Dispute Avoidance and Resolution: Best Practices for the ASP Industry
http://arbiter.wipo.int/events/conferences/2000/presentations/alishah/

Finding and Hiring Quality Neutrals: What Every Government Official Needs to Know
http://www.convenor.com/madison/fh.htm

Guide to Practitioners and Researchers
http://www.crinfo.org/guide/

Guidelines for the Design of Integrated Conflict Management Systems within Organizations http://www.acresolution.org/

Inventory of Conflict and Environment, Case Studies
http://www.american.edu/projects/mandala/TED/ice/iceall.htm

Office of Personnel Management, ADR Resource Guide
http://www.opm.gov/er/adrguide_2002/toc.asp

Performance Based Assessment: A Methodology, for use in selecting, training and evaluating mediators
http://www.colorado.edu/conflict/Theory_to_Practice/Method.pdf

Rising Trends in EEO Complaint Caseloads in the Federal Sector
http://www.gao.gov/archive/1998/gg98157b.pdf

School Conflict Resolution Training: What You Need to Know to Select a Trainer (Consumer Guide)
http://www.state.oh.us/cdr/Brochures/cgscmtrainer.htm

Transformative Approaches to Conflict
http://www.colorado.edu/conflict/transform/index.html

ORGANIZATIONS

Appalachian Peace and Justice Network
http://www.frognet.net /~apjn

Association for Conflict Resolution
http://www.acresolution.org/

CPR Institute for Dispute Resolution
http://www.cpradr.org

CRInfo
http://crinfo.org

Head Start Information and Publication Center
http://www.headstartinfo.org

The Institute for Conflict Analysis and Resolution at George Mason University
http://web.gmu.edu/departments/ICAR/

Mediate.com
http://www.mediate.com

Special Education Mediation Program
http://www.nysdra.org/

Teacher Talk -- Peer Mediation
http://education.indiana.edu/cas/tt/v2i3/v2i3toc.html

Prepared for the Head Start Bureau by Trans-Management System, Corp. under contract 213-00-0006. No official endorsement of any practice, publication or individual by the Department of Health and Human Services or the Administration for Children and Families, the Head Start Bureau or the Head Start Information and Publication Center is intended or is to be inferred.